Insights

This is how to keep the customers you acquired during the pandemic.

This is how to open the digital door to your customers.

These are the key strategies and key decisions that retailers need to make now.

These are the top tips for digital advertising during COVID-19.

"The pandemic has widened the gap between industry leaders and stragglers."

"‘Rightsizing’ and refocusing the business remains beneficial to maintain margins."

"It is time to put your eCommerce fulfilment processes in the spotlight, because for your customers, it is already there."

"If you don’t have an online business model that is profitable, flexible and scalable, you need to change."

This is how eCommerce businesses can make the most of the current situation.

"It’s not about doing what everyone else is doing, it’s about shifting, connecting and utilising the ‘new’ opportunities that are upon us."

These are the four key ways to ensure you can weather the storm ahead.

People still want to shop, but the way they shop has dramatically changed.

This is how consumers are engaging with the service.

"Clever retailers thought about their brand experience in the context of the human experience."

How will the trends of social isolation impact consumer behaviour post-pandemic?

From Witchery to Lorna Jane, ragtrader.com.au investigates how businesses are innovating at this time.