Insights

Monash University and Roy Morgan experts discuss this powerful consumer segment.

A large NZ retailer implemented this solution and year on year (yoy) growth increased from 20% yoy to 50% yoy.

"Never before have customers' expectations been so high."

See how you stack up against others in the market.

"Site searchers are over 200% more likely to convert than other customers."

Everything you need to know about experimentation, the process of constant testing and learning that helps companies like Amazon succeed.

"We are now seeing elevated EDM response rates, and overall record high demand."

"Without a global view of all available-to-promise inventory across the entire fulfilment network, it’s impossible to optimise order fulfilment processes."

You can't assume that digital people understand all elements of digital equally.

"The power, it seems, is shifting to those that have content that is relevant for the consumer of the day."

The growing retail group has a number of roles across digital and operations.

This is how you can appeal to the COVID consumer.

"What may have worked before COVID-19 may not work now."

This is how to keep the customers you acquired during the pandemic.

This is how to open the digital door to your customers.