Recently appointed Pandora Pacific GM David Allen discusses how the jewellery business has been impacted by COVID-19. 

First and foremost our main focus was on securing the health, safety and wellbeing of our team and our consumers.

The very special relationship that our team has with their consumers when they come to visit us is critically important and it is imperative that we protect these interactions.

As such, we are committed to following guidance and implementing direction as issued by the government and health authorities at both state and federal level.

In relation to our supply chain and wider commercial functionality, we have internal processes in place which enable us to remain agile in this ever-changing environment, and at the core of this is very clear and systematic communication to ensure that appropriate actions are implemented quickly. 

Since the onset of the pandemic, like most organisations, our team across all functions in the business have had to quickly adapt to and embrace new ways of working.

In this respect, it is evident that each and every individual in our network possesses incredible resilience and willingness to rise to a challenge – both personal and professional. 

How to best navigate through this time with our team and partners collectively is something that I am taking very seriously, as well as working closely with the leadership team to ensure that we have a clear, functional plan in place to enable us to maximise patent commercial opportunities. 

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