Overheard

"And we were all worried about the bird flu."
Australian Centre for Retail Studies program director Andrew Cavanagh points finds a note of irony in the horse flu crisis.

"I'm no glue-gun milliner."
MemSahib millinery owner Katerina Miaoulis takes a swipe at people who put "fluff on a comb and call it a hat".

"Our main objective is to get back in business as soon as possible."
Myer national PR manager Mitch Catlin on the aftermath of the Hobart store fire.

"Brand Junction will not be a big box."
Senior retail development manager Mark O’Connell confirms that successful retail property entails more than the cardboard container your fridge was delivered in.