Overheard

"It will sell out, it will have no markdown and you've created demand."

Former brand director for Topshop Jane Shepherdson gives her take on selling items with only one week's cover.

"If you always ask 'what will it cost' then you won't end up doing anything because it's always too expensive."

Shepherdson reckons the game just ain't no fun without taking a few risks.

"The notebook that was such a turn-on and status symbol 10 years ago for many has now become a detested and unwanted accessory."

Outdated technology just doesn't do it for Syscap Retail Systems managing director Alaister Harris.

"It is much easier to buy things on credit as it is so painless!"

It's not just everyday consumers that are guilty of credit-card damage as founder of World Denise L'Estrange Corbet will attest.